Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.9
Location
9.9
Service
7.1
Dining
5.4
Guest reviews
7.4/10
based on 30 reviews
8.2
8.2/10 based on 1507 reviews
James
United States,
December
2024
7.2/10
My stay at the hotel was quite pleasant, enjoying a clean and cozy room with a fantastic view. The location was incredibly convenient, being right at the train station, which made traveling around a breeze. However, I found the dining options lacking, especially for breakfast, and the amenities could use some updating. Overall, it's still a good value for the money, especially given the location and comfort of the rooms.
Rooms
8.0
The room was clean, comfortable, and offered a lovely view.
Service
7.0
The service was decent, but nothing stood out as exceptional.
Location
10.0
The location is super convenient, being literally right at the train station.
Dining
5.0
The breakfast options were quite limited, which was disappointing.
Facilities
6.0
The facilities were okay, but I felt some areas need a bit of updating.
Craig
United Kingdom,
November
2024
7.8/10
The hotel is conveniently located right next to the train station, making it super easy to get around. The rooms are clean and comfortable, and I appreciated the helpfulness of the staff during my stay. However, the dining options were quite limited, which was a letdown. Overall, it offers great value for the price, but I do wish there were more breakfast choices.
Rooms
8.0
The rooms were clean and comfortable, providing a restful stay.
Service
9.0
The staff was attentive and helped with my inquiries promptly.
Location
10.0
Being right next to the train station was incredibly convenient for traveling around.
Dining
5.0
The dining experience was lacking, with limited breakfast options available.
Facilities
7.0
The hotel had decent facilities, although nothing particularly stood out.
Tony
United Kingdom,
November
2024
7.2/10
I had a pleasant stay at the hotel, which is conveniently located right next to the train station. The rooms were tidy and offered a good level of comfort, although not remarkably spacious. The service was efficient, and I appreciated the value for my money. However, the dining options were somewhat limited, and the facilities could use a little updating.
Rooms
7.0
The rooms were tidy and offered a comfortable stay, though they weren't very spacious.
Service
8.0
The service was efficient and met my needs without any issues.
Location
10.0
The hotel is conveniently located right next to the train station, making it easy to get around the city.
Dining
5.0
The dining options were somewhat limited, which was a bit of a letdown.
Facilities
6.0
The facilities could benefit from some updates to enhance the guest experience.
Willard
United States,
October
2024
8.0/10
I had a pleasant stay at the hotel, which is located conveniently right next to the JR Niigata train station. The rooms were modern and clean, providing a comfortable retreat after a long day. I enjoyed my meals, especially with the dining options nearby. However, there were some minor issues with the service that could be improved, and the amenities could have been a bit more extensive.
Rooms
8.0
The rooms were modern and clean, making for a comfortable stay.
Service
7.0
Some aspects of the service were lacking, but overall it was satisfactory.
Location
10.0
The hotel is perfectly situated right next to the JR Niigata train station, making travel easy.
Dining
8.0
Dining options nearby were enjoyable and added to the experience.
Facilities
7.0
Facilities were decent, but I wished there were more amenities available.
Jack
United States,
October
2024
7.6/10
I had a pleasant stay at this hotel, nestled right in the heart of the JR Niigata train station, which made getting around super easy. The room was quite clean and modern. However, I found the dining options to be a bit limited, and it would’ve been nice if breakfast had more variety. Overall, it felt like great value for money, especially considering the location.
Rooms
8.0
The room was quite clean and modern, providing a comfortable space after a long day.
Service
7.0
The service was efficient, but I didn’t have extensive interactions with the staff.
Location
10.0
The hotel is literally right in the train station, making it incredibly convenient for travel.
Dining
5.0
I found the dining options to be a bit limited, so more variety, especially for breakfast, would be appreciated.
Facilities
7.0
The facilities are decent but could use some enhancements for a more luxurious feel.
Frances
United Kingdom,
October
2024
7.4/10
This hotel has a fantastic location right next to the JR Niigata train station, making it super convenient for travel. The rooms are clean and quite comfortable, ideal for a good night's sleep. However, the dining options could use some improvement, particularly the breakfast variety. Overall, the value for money is decent given the location, but be prepared for limited dining choices.
Rooms
8.0
The rooms were clean and quite comfortable, making my stay enjoyable.
Service
7.0
Service was pleasant and accommodating, which added to the overall experience.
Location
10.0
The location is unbeatable, literally right next to the JR Niigata train station, with easy access to buses around the city.
Dining
5.0
Dining was a bit lacking, especially the breakfast selection which felt a bit limited.
Facilities
7.0
Facilities were satisfactory, though nothing particularly stood out during my stay.
Thomas
United States,
October
2024
7.4/10
I recently stayed at this hotel, which is literally right next to the train station, making travel super easy. The rooms were spotless and comfortable, but I found the dining options somewhat lacking, especially for breakfast. Amenities were okay, but I wish they offered a bit more variety. Overall, it was decent for the price, but there are areas where they could improve.
Rooms
8.0
The rooms were clean and quite comfortable, making for a pleasant stay.
Service
7.0
The service was satisfactory and met my needs during my visit.
Location
10.0
The location is incredibly convenient, being right by the train station, which is a big plus when traveling.
Dining
5.0
The dining experience wasn't great as breakfast options were rather limited.
Facilities
6.0
The facilities are decent but could benefit from additional enhancements.
Kathleen
United States,
October
2024
6.6/10
I really enjoyed my stay at this hotel! It was super convenient being right next to the JR Niigata train station, which made traveling around a breeze. The rooms were clean and comfy, but I found them to be a bit on the smaller side. The service was decent, but nothing too outstanding. Dining options were quite limited, which was a letdown, especially for breakfast. Overall, a good value for the location, but there are a few areas for improvement.
Rooms
7.0
The rooms were clean and comfy, although a bit small.
Service
6.0
The service was decent but not exceptional.
Location
9.0
The hotel was conveniently located right next to the JR Niigata train station, making it easy to get around.
Dining
5.0
Dining options were limited, which was disappointing, especially for breakfast.
Facilities
6.0
Facilities were adequate, but nothing stood out as impressive.
Sara
United Kingdom,
September
2024
8.0/10
I had a pleasant stay at this hotel which is conveniently located right next to the train station. The rooms were immaculate and comfortable, making it easy to relax after a day of exploring. While the service was generally good, it could have been a bit more attentive. The dining options were decent, though breakfast could use more variety. Overall, the hotel offers great value for money, especially with its prime location.
Rooms
9.0
The rooms were spotless and very comfortable, providing a cozy atmosphere.
Service
7.0
The service was good, though I felt it could be more attentive during peak times.
Location
10.0
Being right next to the train station made it extremely convenient for traveling around.
Dining
6.0
The dining options were decent, but the breakfast lacked variety, which was a bit of a letdown.
Facilities
8.0
The facilities were generally well-maintained but could use a few more amenities.
Rosie
United Kingdom,
August
2024
7.6/10
I had a pleasant stay at the hotel, enjoying the clean and spacious rooms. The location was incredibly convenient, being right next to the train station, which made exploring the area a breeze. However, the service could use some improvement, and the dining options were quite limited. Overall, it offered good value for money but left a bit to be desired for meals.
Rooms
8.0
The rooms were clean and spacious, providing a comfortable stay.
Service
6.0
While the service was decent, it felt a bit lacking in personal touch.
Location
10.0
The hotel is conveniently located right next to the train station, making travel easy.
Dining
5.0
The dining options were somewhat limited, which was a bit disappointing.
Facilities
7.0
The hotel had adequate facilities, although nothing stood out as exceptional.
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